QueueMetrics call-center monitor for Asterisk PBX is Live!

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Oct. 2, 2015PRLog — Stabio, Switzerland – October 2, 2015 – Loway introduces QueueMetrics- Live, the cloud version of its professional monitoring suite for Asterisk®.

http://queuemetrics- live.com

QueueMetrics is a contact-center monitoring and reporting suite created by Loway Switzerland. It tracks everything in your Asterisk® based call-center: targets, conversion rates and agents activities, with a wide range of different professionals reports and statistics.

Used by thousands of contact-centers worldwide, it offers great benefits to the call-centers professional industry.

Now QueueMetrics is available as a cloud solution with all the features of classic on premise version plus the advantages offered by a cloud solution:

– Delivered via the cloud as software as a service (SaaS)

– No need to buy, maintain or upgrade hardware

– Pay only for what you use each month

– Easily support multiple contact-centers, including at-home agents, anywhere in the world

– Full QueueMetrics functionality guarantee, including Icon agent page and live monitoring.

Hosted at a fraction of the cost of competing services, it has a simple pricing for each agent per month, unlimited supervisors and the first month is free. The service includes: nightly backups, data retention service (1 year), automatic updates and E-mail support.

Call-center professionals can try QueueMetrics- Live with a free 30-day evaluation key: http://queuemetrics- live.com/hosted_ info.jsp

Press Contact

Mau Sabot

+4191.6309765

marketing@loway.ch

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