Go4Custome r – Call Center outsourcing Company
PRLog – June 15, 2015 – HOUSTON — Go4customer US a leading global Business Process Outsourcing (BPO) service provider is pleased to announce a new addition of new client that is Edelweiss, India’s leading financial services groups. The company was looking for the inbound support for Mobile insurance and claims insurance helpline. Go4cusotmer’ s sales team first tried to understand the market trends and Edelweiss’s customers taste and preference. After that an optimal inbound support solution was proposed.
Go4customer’ s inbound support solution for Mobile insurance and claims insurance helpline comprises mainly of round the clock customer support services wherein all their call representatives ensure instant query resolution, superior client engagement, fast turnaround time and round the clock assistance. Each and every customer calls are addressed diligently to make sure their customer experience is outstanding. They make use of cutting-edge technology that enables them to deliver exceptional customer services on the global platform.
Anuj Bairathi, CEO of Go4cusotmer, said: “This new agreement ratifies our overseas operations as center’s of excellence for the leading financial services group. We are pleased that our business endures to show consistent growth and that we are able to generate more jobs in this region. Our call center services center play a major role in providing world class customer support and call answering services for some of the world’s leading organizations. We are also very delighted to be acknowledged for the contribution we are making to the native economies in India.”
About Go4cusotmer US
Go4cusotmer is a leading provider of call center outsourcing services to businesses of all sizes across the globe. The company is a flagship brand of CyFuture Group. They have well-equipped BPO center to provide outbound, inbound & web enabled call center services. In inbound call center services they cover, customer support, technical help desk, inquiry handling, call answering, toll free services and product information request. Our outbound call center services comprise of appointment scheduling, information verification, soft lead generation, customer survey, telemarketing services and third party verification solutions. Web-enabled solutions include order taking, billing queries, email support and chat support. Other services that the company offers are market research and product and services promotion solutions. The company even has multiple call centers in overseas location that is India.
Edelweiss is one of India’s leading financial services groups with operations that span more than 40 different business verticals and affiliates. They primarily focus on offering simplified investment solutions that facilitate long-term value to existing and potential customers. The company provides a wide array of investment solutions ranging from Equities, F&O, Currency, Mutual Funds, Bonds, Commodities, IPOs, Derivatives, Gold and much more. Edelweiss with disciplined investment process clubbed with latest technology platform provides access to major asset classes with strategies across varied investment approaches and customized portfolios. They help customers to make careful security selection and help in creation and maintenance of client’s asset portfolio.
For more information about go4customer call center services visit: http://www.go4customer.com/ us
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